Webchat is gradually being introduced in Citizens Advice services across the country. We are very pleased that we can now offer this service in East Hampshire. Webchat allows you to communicate in real time with a trained adviser, so that you ask questions and receive answers in a conversation over the internet. Our webchat team is based in our Bordon office.
This new service is already proving very popular.
You do not need any special equipment or computer software to use webchat; you simply access the service through the website. You can access webchat through our national website, and and the 'Get Advice' pages of this local website.
Citizens Advice East Hampshire is currently looking for volunteers. Our new web chat and telephone Adviceline services mean that anyone wanting to use, learn or expand new skills will be welcome but a willingness to use IT is a must. Please visit our Join Us page
for more information about volunteering roles. If you are interested in finding out more
about the benefits of volunteering at the CAB, and the work that we do, please
You may have noticed that Citizens Advice East Hampshire looks a little different,
although still recognisably the same service. This is because Citizens Advice
is modernising to respond to changing needs and to reach more people. Modernising
the brand is just one of the ways we are changing to make Citizens Advice more
relevant to more people. As part of this modernisation we have dropped the word
'bureau', which we hope that this will correct the misconception that we are a